Privacy Policy

Introduction

Welcome to https://custom-spa-and-hot-tub-builders-austin.thesourceforallnews.com (hereinafter referred to as “Custom Spa and Hot Tub Builders Austin,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information in compliance with various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s General Data Protection Law (LGPD)
California’s Consumer Privacy Act (CCPA/CPRA), California, USA
Colorado’s Consumer Privacy Act (CPA)
Utah’s Consumer Sales and Service Act (UCPA)
Connecticut’s ConnectiCT Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered by Custom Spa and Hot Tub Builders Austin. However, please be advised that this policy does not extend to third-party platforms, applications, or services accessible through links on our site. These entities have their own privacy policies governing your data, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides our practices when:

You use any of our applications or services as an authorized user.
You visit our websites linked to this policy.
We communicate with you via email, phone, or text messages/SMS for marketing or service purposes.

Personal Data Collection

We collect several types of personal information from users, which can include:

Account Information: Details related to your user account creation and management, such as username, password, and profile data.
Payment Information: Credit card details, billing addresses, and transaction records required for processing purchases or services.
Financial Information: Banking information for direct debits or refunds if applicable.
Purchase Information: Product/service choices, quantities, purchase history, and order details.
Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and IP addresses to identify your device.
Location Data: GPS coordinates or address data when you interact with our location-based services.
Feedback: Opinions, reviews, and comments provided by users about our products and services.
Social Media Information: User details shared via social media platforms when interacting with our social media accounts.
Product Information: Preferences, specifications, or queries related to spa and hot tub products.

We obtain this data through direct user input, interactions with our systems, and automated technologies used for service improvement and personalization. Additionally, we may receive personal data from third parties, such as payment processors or marketing partners, who are bound by their own privacy agreements.

Cookies

Custom Spa and Hot Tub Builders Austin uses cookies to enhance user experience and analyze website performance. Cookies are small text files stored on your device that serve various purposes:

Strictly Necessary: Essential for navigating our sites and using their features.
Preference: Remembering user preferences for personalized experiences.
Analytics: Tracking site usage, gathering statistical data, and understanding user behavior to improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their privacy settings.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected or as required by law. Once the retention period expires or when no longer needed for the specified purpose, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

We prioritize the protection of user data and implement robust security measures to safeguard it from unauthorized access, disclosure, alteration, or destruction:

Secure Processing: Employing encryption and secure third-party payment processors to protect sensitive financial information during transmission and storage.
Data Storage: Storing personal data in controlled environments with limited access, ensuring physical and digital security.
Access Control: Restricting access to personal data only to authorized personnel who require it for legitimate business purposes.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights (Depending on Your Location)

The privacy rights of our users are important to us. Depending on your jurisdiction:

You may have the right to request access to, correct, or erase your personal data.
You can restrict or object to the processing of your data for specific purposes.
You might be able to request a portable copy of your data in a commonly used format.
In some regions, you can withdraw consent for certain data processing activities.
You have the right to file appeals or complaints with us regarding our handling of your personal information and seek independent guidance from regulatory authorities.

To exercise these rights or if you have any data-related queries, please contact our Privacy Team using the details provided below. We will respond to your request promptly and in accordance with applicable law.

Changes to Policy

Custom Spa and Hot Tub Builders Austin reserves the right to update this Privacy Policy at any time. Any changes made will be posted on this page with an updated revision date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any questions, requests for data access or correction, or to unsubscribe from our communications:

Email: contact@custom-spa-and-hot-tub-builders-austin.thesourceforallnews.com
Address: [Provide physical address]

We value your trust in providing us with your personal data, and we are committed to maintaining transparency and safeguarding your privacy.